Customer Service Representatives - Logistics
Location:  Lowell, ARKANSAS
Position Type:  Full Time, Temporary to Permanent
Shift:  First and Second Shift
Job Description

We are searching for Arkansas’ finest Customer Service Representatives!

Exciting Career Opportunity with a national leader in the logistics industry, named one of America's Most Admired Companies by Fortune Magazine.

Advantage Resourcing, a division of one of the Top 5 staffing firms in the world, is currently searching for Customer Service and Appointment Schedulers to work with one of the world’s leading transportation and logistics companies

Position Summary:

The Appointment Scheduling/ Account Representative position is responsible for soliciting and scheduling customer freight orders in order to meet capacity goals. The position requires developing and maintaining excellent customer relationships to maximize business potential while striving to achieve exceptional customer service and utilization of company equipment.

Job Description:

  • Schedule freight orders or pickup/delivery appointments for new and existing customers
  • Foster excellent customer relations to maximize freight potential
  • Ensure prompt handling of customer requests/inquiries
  • Ensure freight volume meets capacity for assigned market areas to maximize revenue
  • Enter customer orders into the internal system and track loads to ensure on time, damage-free service
  • Ensure adequate equipment utilization for trailers with assigned customers

Qualifications:

  • High school diploma or general education degree (GED)
  • 12-18 months related experience and/or training; such as call center, dispatch, or shipping in the logistics or comparable industries.
  • An equivalent combination of education and experience.
  • Computer literacy; such as data or order entry.
  • Ability to work under potentially stressful/fast paced environment
  • Excellent customer service skills
  • Ability to communicate well with outside customers and internal contacts
  • Ability to self-prioritize
  • Keen attention to detail

 

Remuneration:  $10.00 to $10.00 per Hour
Years Experience Required:  1-2
Education Required:  None
Travel Required:  None
Manages Others:  No
Language Requirements:  English

At Advantage Resourcing, our primary objective is to perfectly align the best people with the appropriate job whether it is a temporary assignment or career position. We place talented people in a wide variety of jobs with companies across the country in areas such as: engineering, IT, technical, manufacturing, skilled trades, distribution, call centers, clerical, accounting, finance and sales. .

Our strength is being able to solve our client’s workforce needs by matching people that have the right skills, knowledge and motivation to each opportunity. Advantage Resourcing can help you discover the personal and career success you desire..

Advantage Resourcing offers a competitive compensation package as well as a comprehensive benefits package and 401(k) plan.
Advantage Resourcing Americas, Inc. is an Equal Opportunity Employer offering employment without regard for race, color, religious creed, national origin, ancestry, gender, marital status, age, sexual orientation, sex, gender identity, disability, veteran status, or other legally protected categories. Advantage Resourcing is a VEVRAA Federal Contractor.
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