Performance Improvement Analyst
Location:  Mobile, ALABAMA
Position Type:  Full Time, Temporary to Permanent
Job Description


This position supports strategic business and performance improvement will impact all of USA Health Ambulatory Division as it develops the Patient Access Initiative. Responsible for a Performance Improvement program related to all aspects of the ambulatory services revenue cycle, including patient access, satisfaction/customer service, and business/financial core service processes. The Performance Improvement Analyst will evaluate current processes/performance and develop strategies to improve performance; will develop and modify core service performance measures; and is responsible for ongoing data collection, measurement, analysis, report development and information dissemination. Responsibilities also include joint development of performance improvement action plans and enhanced training materials. Serves as a resource to the Patient Access Management leadership and clinical departments to support patient access and revenue cycle function performance improvement initiatives.

• Identifies, captures and achieves operational and strategic improvement opportunities.

• Advances organizational performance by utilizing a systems approach to analyzing processes, building relationships and facilitating change.

• Supports or facilitates organizational efforts for business process improvement, change management, systems redesign and integration, and solutions development.

• Provides staff support in planning and organizing cross-functional unit activities and committees.

• Works with Patient Access leadership and clinical departments to develop and implement operating goals and objectives.


Work at this level is characterized by independent judgment and complexity of tasks.

Strong knowledge of spreadsheet, database, presentation and word processing software.

Knowledge of finance, quality improvement methodologies and management, customer service theory, project management, management principles, change management, organizational behavior, In-depth knowledge of medical insurance plans.

Understanding of healthcare and hospital settings as may be acquired by experience


Effective time management, work and project planning and coordinating; the ability to work independently, establish priorities, and organize work effectively.

Diplomatic skills necessary to tactfully and confidentially interact with various departments and key stakeholders.

Highly effective interpersonal and demonstrated written and verbal skills required to interact with providers, staff, senior management, and a diverse patient population.

Highly proficient with computer programs to perform word processing, presentations, spreadsheet development, database querying, and data management.

The ability to gain and apply skills, knowledge and expertise The ability to achieve value-added outcomes that meet or exceed others' expectations The ability to manage and mentor diverse groups toward the accomplishment of established goals The ability to perform analysis of flow, staffing, scheduling and resource utilization to develop and recommend courses of action



Remuneration:  $16.00 to $20.00 per Hour (Salary Depends on Experience)
Years Experience Required:  0
Education Required:  High School
Travel Required:  None
Manages Others:  No
Language Requirements:  English

At Advantage Resourcing, our primary objective is to perfectly align the best people with the appropriate job whether it is a temporary assignment or career position. We place talented people in a wide variety of jobs with companies across the country in areas such as: engineering, IT, technical, manufacturing, skilled trades, distribution, call centers, clerical, accounting, finance and sales. .

Our strength is being able to solve our client’s workforce needs by matching people that have the right skills, knowledge and motivation to each opportunity. Advantage Resourcing can help you discover the personal and career success you desire..

Advantage Resourcing offers a competitive compensation package as well as a comprehensive benefits package and 401(k) plan.
Advantage Resourcing Americas, Inc. is an Equal Opportunity Employer offering employment without regard for race, color, religious creed, national origin, ancestry, gender, marital status, age, sexual orientation, sex, gender identity, disability, veteran status, or other legally protected categories. Advantage Resourcing is a VEVRAA Federal Contractor.
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